![]() ![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. And why would he rebuild the valves if the board was bad? The tech made an error, they should fix our machine. If it was the motherboard all along, the original symptoms would be present after the valve was installed, Not these new issues. The machine was not experiencing this issue when called out. I reached out to office for a resolution and was told the mother board was the issue all along and they were not responsible. ![]() This was not an issue before he worked on the machine. So he fumbles around some more and diagnosis a blown motherboard. When he finished the work and turned on the machine, the hot water started pouring into the machine uncontrollably as soon as power is turned on. He replaced the fuses and finished rebuilding the valve. He looks at the fuse box and finds two blown fuses. I ask what happened, and he said he was not sure. I went to check on the noise, and the tech was standing next to a machine getting no power, with a very distinct smell of fried electrical components. About 5 minutes went by and I hear a very loud pop. I went back to my office which was 30 feet from where the machine is located. Its an older machine so I did not question it, valves are relatively inexpensive. I asked him why, and he told me both valves were bad. I came back about 30 minutes later and notice he was rebuilding the hot water valve. Fine by me, he is the professional, I left him be. The machine would run normal until the rinse cycle, about 10 minutes into rinse cycle an alarm a (alarm A is water level) would go off, letting ** know the correct water level was not reached in the allotted time.The tech said he would look over the machine and diagnose the issue. During the rinse cycle the machine would not get cold water from the valve. Upon arrival I informed the tech of the issue. I called Automatic Laundry to repair a cold water inlet valve on our Continental washing machine.The technician arrived Tuesday 5/30/23. ![]()
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